Refund / Return Policy

NOTICE FOR U.S. CUSTOMERS

Due to recent shifts in the import/export landscape in the USA, your order may experience delays during Customs Clearance. Regrettably, this is beyond the control of both us and our shipping partners. For updates on your order, please contact our customer service team at customersupport@warrenjames.org. We appreciate your understanding and patience as we adapt to these ongoing changes.

TERMS OF SALE

By placing an order with Warren James, Inc (“Warren James”) , you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of an order confirmation does not constitute Warren James’s acceptance of an order. We retain the right to refuse any request made by you.

 Prior to Warren James’s acceptance of an order, verification of information may be required. Warren James reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Warren James, for any reason whatsoever. Warren James reserves the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, Warren James shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is canceled, Warren James shall credit your account in the amount of the incorrect price.

The risk of loss and title for product(s) purchased by you pass to you upon our delivery of the product(s) to the carrier.